Hotel, Resort and Spa Software
DWB Solutions Support.
Selecting the right product for your business is only the first step. DWB Solutions strength lies in personal customer care and after sales support, building and developing long term relationships with all of our clients to deliver the highest standards of service and excellence.
E-mail Support.
Technical support via e-mail is always available, send all requests for technical support to: support@dwbsolutions.com. All questions are answered within 2 business days - (usually there is same day response)- Please be specific and explain the technical problem in detail for a quick response.
- Include in Subject line - *** account number *** and ***company name***
- Provide telephone number in the body of the e-mail.
- Please one question only per e-mail - you may send multiple e-mails if necessary.
Standard Telephone Support.
Telephone support provides you with unlimited telephone support Monday - Friday 9:00 AM to 6:00 PM (UK time) and free annual updates to your software.- Standard Telephone support is available Monday - Friday 9:00 AM to 6:00 PM (UK time) excluding holidays.
- For telephone support call: +44(0)1626 830455.
- Please be specific and explain the technical problem in detail for a quick response.